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GDPR Compliance

Last updated: September 8, 2026

Our Commitment to Data Protection

ivoryreach.com is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

ivoryreach.com acts as the data controller for personal information collected through this website.

Contact details:
Email: [email protected]
Address: Unit 7, Greenfield Business Park, Ashton Road, Manchester M11 4RQ, United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent: You have explicitly agreed to processing for specific purposes
  • Contract: Processing is necessary to fulfil a contract with you
  • Legal obligation: We must process data to comply with legal requirements
  • Legitimate interests: Processing serves our legitimate business interests while respecting your rights

Your Data Protection Rights

Under UK GDPR, you have the following rights:

Right to Access

You can request copies of your personal data. We may charge a reasonable fee for additional copies.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can request restriction of processing your personal data under certain circumstances.

Right to Object

You can object to processing of your personal data where we rely on legitimate interests as the legal basis.

Right to Data Portability

You can request transfer of your personal data to another organisation or directly to you under certain conditions.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Retention periods vary depending on:

  • The nature of the data collected
  • The purpose for which it was collected
  • Legal or regulatory requirements

International Data Transfers

Your personal data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Data Security

We implement appropriate technical and organisational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Website: www.ico.org.uk
Phone: 0303 123 1113
Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Updates to This Policy

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.

ivoryreach

Professional garden care and landscape design services in Manchester.

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Results may vary depending on soil conditions, climate, and maintenance commitment. Services are provided for informational and aesthetic purposes. For specific horticultural advice, consult with a certified arborist or horticulturalist. All recommendations are based on experience and local knowledge.

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